If you have ever registered with the Jacksonville Recreation and Parks department and supplied your email address then you have an online account. If you do not know your username and password, enter your email address below and your login credentials will be emailed to you. If you are new to Jacksonville or have never registered with the Jacksonville Recreation and Parks department, please contact our office by calling 910-938-5312.

Forgotten Password Form

  1. If you don't have an email address on file with us, or if our data fails to match your responses, you will need to contact our office at (910)938-5312 or by using the contact us form.

  2. Fill in the ReCaptcha phrase in order to submit your request. If your answer matches the text in the image then your submission will be processed.
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